For unsolicited applications, please send your curriculum vitae with a cover letter to info@afmtl.ca
Job Opening
Job Posting Number: AFMTL20260911
Job title: Exam supervisor / IT support technician
Immediate supervisor: Operations Manager
Start Date: As soon as possible
Responsibilities
Reporting to the Operations Manager, the Exam Proctor/IT Support Technician will assist with exam proctoring activities and the management of the organization’s IT equipment.
The exam proctor/IT support technician is responsible for providing technical assistance to users and for diagnosing and resolving IT issues. He or she ensures that the company’s equipment, software, and networks function properly, while providing high-quality customer service.
The exam proctor/IT support technician plays a key role in the smooth operation and success of the association by ensuring that quality objectives and missions are met effectively and efficiently, while upholding the association’s values as defined in the Alliances Françaises charter.
The duties of the Exam Proctor/IT Support Technician will include, but are not limited to, the following:
Examination monitoring – 65% of time
- Ensuring a professional, high-quality service during exams;
- Welcome candidates and answer their questions during exam sessions;
- Strictly follow the procedures imposed by the examination center;
- Prepare the examination room, ensuring that all IT equipment is operational;
- Ensure the proper operation and maintenance of software applications.
IT support – 35% of time
- Oversee and manage user accounts and access to information systems;
- Diagnose and solve hardware, software and network problems;
- Configure and maintain computer workstations;
- Install, configure and update computer applications;
- Train and assist users in good IT practices;
- Manage the inventory and tracking of IT equipment.
Profile and Required Skills
- Minimum training: DEC, AEC or equivalent;
- 2 years of experience in technical or application support or customer service is preferred;
- Bilingual in French and English, both spoken and written; a third language is a plus;
- Strong knowledge of Microsoft and iOS operating systems, the Microsoft Office suite, and monitoring tools (Intune, Defender);
- Skills in diagnosing and resolving technical issues related to desktop computers, laptops, and computer peripherals;
- Excellent communication skills, both verbal and written, with a strong commitment to customer service;
- Proactivity and autonomy in managing tasks, requests and incidents;
- Organizational skills and ability to prioritize tasks effectively in a dynamic environment.
Requirements
- Candidates must be eligible to work in Canada (Canadian citizen, permanent resident, refugee or have a valid work permit).
Working Conditions
- Position available immediately;
- Competitive salary based on experience;
- Full-time position, 30 hours per week, 5 days a week—Mondays, Tuesdays, Wednesdays, Thursdays, and Saturdays (Saturdays are required);
- 15 days paid vacation per year and paid vacation between Christmas and New Year’s Day;
- On-site work in a stimulating educational and cultural environment;
- Work location: 317 Place d’Youville, Montreal, QC H2Y2B5.
How to apply
- Please send your resume and a cover letter to Émeline Pasquet, Operations Manager, at epasquet@afmtl.ca, and be sure to include the job posting number.
The Alliance Française de Montréal is an equal opportunity employer and welcomes applicants from all backgrounds. We thank all applicants for their interest in the Alliance Française de Montréal.
If you are passionate about promoting French language and culture and have the qualifications and skills required for this position, we encourage you to apply.
Note: The masculine form has been used solely to make the document more concise and easier to read.
Job Opening
Job Posting Number: AFMTL202605
Job Title: Communications Coordinator – Content Multimedia Multimedia and Social Media
Immediate supervisor: Director of Marketing and Communications
Start Date: As soon as possible
Job Requirements: The candidate must be legally authorized to work in Canada as a Canadian citizen, permanent resident, or refugee.
Responsibilities
Reporting to the Director of Marketing and Communications, the Communications Coordinator – Multimedia and Social Media Content Creator designs and produces visual and audiovisual content for the Alliance Française de Montréal and ensures its distribution across our various platforms.
Creative and versatile, he helps bring the Alliance’s image to life on a daily basis, particularly on social media, and transforms communication and marketing concepts into engaging content tailored to our various audiences.
The Responsibilities of the Communications Communications – creator of multimedia and social media content
Content Creation Multimedia
Main Objective : produce content (graphic design, photography, and audiovisual content) that is both engaging and consistent, to promote the activities, services, and image of the Alliance Française de Montréal.
- Create graphic content for social media, the website, newsletters, and advertising campaigns: static images, carousels, banners, infographics, and campaign variations.
- Design printed and digital communication materials: posters, flyers, brochures, leaflets, presentations, and other promotional tools.
- Conceive, film, and edit short video content—primarily shot on smartphones—for social media: Reels, Stories, interviews, testimonials, promotional clips, and event-related content.
- Take photos during classes, events, cultural activities, and other Alliance initiatives.
- Adapt content to different formats, platforms, and distribution needs.
- Ensure compliance with and consistency in the visual identity of the Alliance Française de Montréal.
Social Media and Campaigns
Main objective:to bring the Alliance Française’s digital presence to life and turn our audience into an engaged community.
- Contribute to the editorial calendar by proposing formats, concepts, and content tailored to different platforms.
- Plan, schedule, and publish content on various platforms.
- Adapt content, formats, and messages to the specific conventions of each social media platform.
- Ensure a daily and responsive presence on our platforms.
- Engage communities and foster interactions with our various audiences.
- Monitor trends, formats, and usage on social media.
- Track the performance of posts and help identify the most effective content and formats.
Collaboration and Strategy
Objective Main: Contribute to the evolution of our content strategy by proposing ideas, formats, and creative approaches tailored to our various audiences and platforms.
- Participate in ideation sessions and the creative design of communication and marketing campaigns.
- Propose new concepts, formats, and content series tailored to different platforms and audiences.
- Work with the various divisions to identify their needs and translate them into relevant and engaging content.
Technical skills
- Proficiency in graphic design and multimedia tools: Canva, Capcut and the Adobe suite.
- Understanding the principles of graphic design: composition, typography, visual hierarchy, and layout.
- Proficiency in photography and video production, particularly using smartphones.
- Proficiency in web writing and the principles of ) as applied to content.
- Very good knowledge of social media, its conventions, and its management and publishing tools.
- Excellent command of French, both written and spoken.
- Strong written English skills, for our English-speaking audience.
- Knowledge of motion design and After Effectsis a plus.
- Familiarity with AI-powered creative tools is a plus.
- Knowledge of WordPress or web content management tools is a plus.
Personal skills
- Great creativity and a well-developed sense of aesthetics.
- Versatility and the ability to switch easily from one project or format to another.
- Strong organizational skills and a keen eye for detail, ensuring effective management of projects and deadlines. .
- Good interpersonal and communication skills, and the ability to work effectively in a team or independently.
Required Experience and Education
- 2 to 4 years of experience in content creation, digital communications, graphic design, multimedia, or a related field.
- Education in communication, graphic design, visual communication, multimedia, or a related field.
- Required Portfolio demonstrating a variety of work in graphic design, digital content, photography, and/or video.
- A strong interest in the French-speaking world, culture, and education.
- A strong interest in the French-speaking world, culture, and education.
- Be legally authorized to work in Canada.
Compensation and Benefits
- Annual salary ranging from $45,000 to $55,000, depending on experience.
- Permanent contract, 35 hours per week
- 15 days of paid vacation per year and paid time off between Christmas and New Year’s Day.
- 5 days of sick leave are granted and paid per year.
- In-person work.
- Group insurance after 3 months of employment.
How to apply
- Please send your resume and a cover letter to Alexandre Pareja, Director of Marketing and Communications, at communication@afmtl.ca, citing the job posting number. Only shortlisted candidates will be contacted. The position is available immediately.
The Alliance Française de Montréal is committed to the principle of equal opportunity and welcomes applicants from all backgrounds. We thank all applicants for their interest in the Alliance Française de Montréal. If you are passionate about promoting the French language and culture and possess the qualifications and skills required for this position, we encourage you to apply.
Note: the masculine gender has been adopted for the sole purpose of lightening the document and making it easier to read.
