Confidentiality policy

The Alliance Française de Montréal attaches the utmost importance to the protection of the privacy of visitors to its website, its donors, its users, its volunteers, its members and its partners.
The purpose of this privacy policy is to describe the type of personal information that L’Alliance Française de Montréal collects from visitors to the website, the reasons for which the organization uses this information , the rights of users with respect to the personal information they disclose, and to whom and under what circumstances the information collected is disclosed. This general online privacy policy applies to the information collection, use and disclosure practices of all visitors to the website.

Your personal information is protected by appropriate physical, electronic or procedural measures. Access to your personal information is reserved only for individuals and entities who engage in activities authorized by the general online confidentiality policy of L’Alliance Française de Montréal. Using SSL “secure socket layer” and other technologies helps protect any credit card data you transmit.

We collect personal information (which may include first and last name, age group, date of birth, residential or other physical address, email address, telephone number, data about your credit card) only when they are transmitted voluntarily, for example for the purpose of making a donation, registering for an activity or course, an exam, subscribing to our newsletter or participating in a competition.
Any individual using the telephone service of L’Alliance Française de Montréal consents to their personal information being kept for file follow-up purposes. The individual can withdraw their consent at any time.

When you make a donation, become a member, become a user of our services, register for one of our activities, courses and exams, subscribe to our newsletter or participate in a competition, we keep the personal data that you give us, such as your name, your email, your postal address, your date of birth, your telephone number or the information associated with your credit card during a transaction (donation or purchase). We also keep a record of your donations in order to be able to communicate with you, in particular regarding the reissuing of a donation receipt, sending information on the use of your donations or to invite you to continue your philanthropic experience. in support of our cause.

Each time you visit the website, certain non-personal information may be collected through small text files known as cookies. These cookies serve a variety of purposes, including recognizing visitors to the website, checking the number of unique visitors to this site and determining which pages of the site are visited. In these circumstances, L’Alliance Française de Montréal may be required to associate information collected using cookies with personal information collected online.

We may receive and use information about you from third-party applications, such as Google Analytics, Google AdWords, Facebook or other public information about you, to improve our processes and messages.

We will only use your personal information as prescribed by the Privacy Act. Usually, we use your information in the following circumstances: (1) to send you your official receipts (for tax purposes); (2) to carry out internal reviews of the site (e.g. to determine the number of visitors); (3) to help us better understand how our visitors use the Site; (4) to respond to specific visitor requests; (5) to protect the security or integrity of the Site; (6) to inform you of the use of your donations and/or invite you to support the mission of L’Alliance Française de Montréal. We do not sell personal information to third parties for any purpose.

Information relating to your credit or debit card.
When you use your credit or debit card to make a donation with us, we ensure that it is secure and complies with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store any credit or debit card numbers or your 3 or 4 digit security code in our systems.


By visiting, you acknowledge and accept the practices described in this general online privacy policy. In the event that any of the sites operated by third parties, and available on this website, have privacy practices that differ from those of, the privacy practices Personal information of third parties would take precedence over the collection and use of the information you provide when you visit this site. The Alliance Française de Montréal is not responsible for the policies, content and practices of other companies.


The Alliance Française de Montréal reserves the right to modify certain conditions of its online confidentiality policy. In order to ensure that you are familiar with confidentiality practices, L’Alliance Française de Montréal invites you to refer to this site regularly. Please be assured that any changes made will not be applied retroactively and that we will not make any changes to the way we process information previously collected without your consent.

For more information about this policy
If you have any questions regarding this policy, we invite you to contact us using any of the communication methods presented in the Contact section.

Responsible for access to documents or the protection of personal information
The person responsible for the application of the Act respecting access to documents held by public bodies and the protection of personal information is, in this capacity , also responsible for ensuring compliance with this policy.

To make comments or complain about non-compliance with this policy, you can contact:
Christophe Brayet
L’Alliance Française de Montréal
4388 rue Saint-Denis, suite #200, Montreal, QC H2J 2L1
Téléphone : +1 514-687-1919
Courriel :