Sales Conditions
General conditions and operating rules
Terms and conditions
Mini-group courses :
General Terms and Operating Rules Mini-Group Courses – January 2025.pdf
Terms and conditions:
- Private lessons:
Terms and conditions:
Cultural experiences
- Object
These Terms and Conditions govern the sale of guided tours (“Cultural Experiences”) offered by the Alliance Française de Montréal (“AFMTL”) and its partners. Tours are in French and recommended for A2 level and above. - Reservation
Reservations become effective upon full payment to AFMTL. Cultural experiences are reserved for active AFMTL members, after payment of the annual registration fee. - Rates
Prices are quoted in Canadian dollars, taxes included. They may vary according to duration, number of participants or services included. Rates are per person. Prices are indicative and subject to change without notice. Rates do not include transportation to the tour site. - Cancellation policy
The purchase is final. Tickets are neither exchangeable nor refundable.
No refunds will be made except in the case of annulation by the organizer. In this case, a full refund or postponement will be offered. - Lateness and absence
A delay of more than 10 minutes without notification may be considered as a no-show. No refunds will be made for no-shows. - Liability
Neither AFMTL nor the partner institution can be held responsible for incidents occurring outside the framework of the visit (transport, weather, etc.). Visits are the responsibility of the partner institution. - Program modifications
AFMTL reserves the right to adapt the service according to conditions (weather, safety, closures, etc.), without substantial modification of the service. - Applicable law
These terms and conditions shall be governed by and construed in accordance with the laws in force in the province of Quebec and, by purchasing a product or service from Alliance Française de Montréal (AFMTL), you consent to the non-exclusive jurisdiction of the courts of that province. In the event of a dispute, an amicable solution will be preferred. AFMTL reserves the right to modify these terms and conditions without notice. In addition, the French version of these terms and conditions is the only reference version; the English version may be provided for information purposes only.